Alex took care inmediatly of the service required, my car was ready at time and pretty clean. He took his timne to go over what was done to my car and explained everything to me. Great service!
My father took my leased VW in for routine maintenance. He couldn’t stop talking about how nice everyone was and was impressed that they even washed my car.
I've purchased my last few cars from Gunther VW since 2007. Tomas Perez in Sales has always shown me great customer service and knowledge of his products. Jimmy Gonzalez has always taken tremendous care of my cars and my needs. Both of these two gentlemen over the past 11 years have always been a pleasure to work with. As long as I drive VolksWagens, these two are who I will continue to work with.
Rob Milton is my service adviser. I trust him with any reparts that the service department recommends. He always keeps me up dated. If the repair is going to take long he makes sure I get a car for the day.
Thank you again Jimmy G. Joe Healey, and staff. You guys raise the bar for all the other service departments / Dealerships. I appreciate all you do. Nothing goes unnoticed.
All was well ... no problems or issues!! I always like coming and seeing Jose.. I just wait in the lobby until the car is up and read.
Our overall visit to Gunther was very good. Our salesman, Tom was very respectful, not pushy and had the car I called about prepped and ready for me upon my arrival. The deal was agreed upon and was painless. I decided to finance with the dealership due to going in on a Saturday and my time crunch. While in the finance office I was first given a ridiculously high interest rate for someone with my credit score. After I gave him back the paper and putting my bank on speaker he lowered the rate to an agreed payment plan. This new deal was a $4000 difference to my benefit on a $11,000 vehicle than the one he tried to sell me. After the terms were agreed upon, the sales and detailing staff did a great job finalizing the deal and going over everything with my son of whom I purchased the vehicle for.
excellent and prompt sevice from the minute i dove to the serice center. Problem was diagnosed quickly and the wait time was shortened to allow me to crry on my busines for the day
Jimmy G. Has always treated me nicely and gotten the job done . Reliable on his word . Always gotten a fair price and quality work . Because of him and service dept I continue to do business with Gunther
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